Features — Soro Chat Ltd | AI WhatsApp Sales Platform

Every tool your business needs to sell on WhatsApp

From first customer message to confirmed payment — Soro Chat Ltd handles the entire sales journey so you can focus on growing your business.

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Your smartest employee — available 24/7

Your AI agent is trained on your business, speaks in your brand's voice, and handles customer conversations from enquiry to payment — even while you sleep.

  • Answers product questions instantly with accurate details
  • Suggests relevant products based on customer needs
  • Handles price negotiations and objections naturally
  • Upsells and cross-sells without being pushy
  • Knows when to hand a conversation over to you
  • Supports voice note transcription from customers
Try it free →
Live conversation
AI handling
Hi, I need a birthday gift for my sister around ₦15,000
Great choice occasion! Based on your budget I'd recommend:

1. Ankara Tote Bag — ₦8,500 (bestseller)
2. Silk Scarf Set — ₦12,000 (luxury feel)
3. Perfume Gift Box — ₦14,500 (premium)

Which appeals to you most? I can share photos 📸
The perfume gift box looks nice, can I see it?
Here are 3 photos of the Perfume Gift Box 🎁
It comes beautifully wrapped and includes free personalised card. We also deliver same-day in Lagos.

Shall I create your order?

Auto-generated invoices, zero admin work

The moment a customer confirms their order, a branded invoice is created, sent to their WhatsApp, and logged in your dashboard — all in seconds.

  • Branded invoices generated and sent automatically
  • Pay via Paystack, Flutterwave, or bank transfer
  • Instant payment confirmation alerts to your phone
  • Automatic receipt sent to customer on payment
  • View all pending and completed invoices in one place
  • Export invoice reports for your accountant
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Invoice #1047
Awaiting payment
Perfume Gift Box × 1₦14,500
Personalised cardFree
Same-day delivery (Lagos)₦500
Total₦15,000
Sent to customer · 2 minutes ago
Payment methods accepted
Paystack
Flutterwave
Bank Transfer

Know exactly how your business is performing

Your dashboard gives you a real-time view of every conversation, sale, and customer interaction — so you always know what's working and what needs attention.

  • AI conversations vs human handovers comparison
  • Sales conversion rate tracking
  • Revenue by day, week, and month
  • Peak conversation hours and busy periods
  • Top selling products and customer favourites
  • Customer feedback sentiment analysis
  • Repeat customer identification
See it in action →
Business overview
Today
142
Conversations
87%
AI resolved
₦284k
Revenue today
34
Orders completed
Conversation breakdown
AI closed (87%)
Handed over (8%)
Pending (5%)

Your full product range, always up to date

Upload your product list once and let Soro Chat Ltd manage it. The AI knows every item, price, and stock level — and stops selling items that run out.

  • Upload via Excel, CSV, or PDF — no technical skill needed
  • Add product photos after upload anytime
  • Real-time inventory tracking and deduction per order
  • Low stock alerts sent directly to you
  • AI automatically stops selling out-of-stock items
  • Bulk price updates with one file re-upload
  • Organise products by category for easier AI responses
Upload your catalogue free →
Product catalogue
24 items
👜
Ankara Tote Bag
₦8,500 · Navy, Brown, Rust
In stock (14)
🧣
Silk Scarf Set
₦12,000 · 6 colours
In stock (8)
🎁
Perfume Gift Box
₦14,500 · Premium
Low (2 left)
👛
Mini Clutch Bag
₦6,200 · Black, Gold
Out of stock

Never miss what customers are saying about you

Every compliment, complaint, and suggestion is automatically captured and categorised — so you can improve your service without manually reading thousands of chats.

  • Automatic sentiment detection on every conversation
  • Feedback tagged as positive, neutral, or negative
  • Common complaint patterns highlighted automatically
  • Product-level feedback tied to your catalogue
  • Weekly feedback summary reports via email
  • Alert when negative sentiment spikes
Start capturing feedback →
Recent feedback
This week

Plus many more powerful features

Every plan includes the full platform — no features locked behind expensive add-ons.

Human handover

AI seamlessly passes complex conversations to you with full context — customer never notices the switch.

Multi-number support

Connect multiple WhatsApp Business numbers under one dashboard — ideal for businesses with multiple branches.

Invoice dashboard

All invoices — pending and paid — in one clear view. Filter by date, customer, or amount with ease.

Broadcast messaging

Send promotional messages, restock alerts, or seasonal offers to your opted-in customer list in one click.

Multi-language support

Your AI can respond in English, Pidgin, Yoruba, and Igbo — meeting customers in their preferred language.

Data security

All customer data encrypted end-to-end. Fully compliant with Meta's WhatsApp Business API policies.

Ready to see all these features in action?

Start your free 14-day trial — no credit card, no technical setup. Your AI agent can be live in under 10 minutes.

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